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As the key liaison, Project Managers
are intimately involved in the conduct of their client's studies at all levels from
scheduling sample analysis to preparation of the final report. Project Managers reconcile
sample inventories, perform data review, prepare status reports and answer all quality assurance
(QAU) inspection reports. In addition, they
routinely provide clients with forecasts showing projected dates for sample collection,
sample receipt, analysis and report completion dates. Due to the dynamic nature of many
studies, status reports are updated regularly as the study progresses. It is the principal objective of our Project managers to be proactive; they help
identify or clarify potential issues before they become problems that could cause lengthy
delays. Project Managers actively communicate through sponsor preferred channels of
communication whether it be e-mail, telephone or fax. The frequency of contact is on an
“as-needed” basis and can be up to several times a day if necessary. Sponsor
requests are generally handled within 24 hours following notification.
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